The efficient implementation of any information security protection system needs to be accompanied by consulting services that ensure the system is ideally configured to work within the customer’s IT infrastructure in the most effective and efficient way. The InfoWatch Company delivers its solutions with a comprehensive set of services to ensure its customers’ needs are met.

Initial investigation of the company’s network

In conducting this survey, the customer’s current practices of information security are taken into account. After the investigation we determine the status of the customer's IT infrastructure, taking into consideration the technical and organizational aspects of the organization. This process greatly simplifies the execution of subsequent phases and makes it more precise.

Formulation of goals and information security needs

This stage also represents the creation or enhancement of information security policies.

Implementation

The implementation process includes the development of an implementation plan, the creation of technical specifications, the timing and amount of technical, human, and financial resources, and the installation of both hardware and software. At this stage, the training of the customer's staff is carried out along with the direct implementation of the planned organizational and technical actions, which usually include an adjustment of the organizational structure, the installation of software products, and their integration into the customer's information system. In some cases, the standard supplied software requires some adjustment to fit in with the existing IT infrastructure of the customer; when this occurs, a custom adaptation is performed.

Maintenance

Users of InfoWatch solutions are provided with integrated technical support, as well as product updates. The company's specialists will work to adapt and adjust InfoWatch products in the event that there are changes in your needs or business operations.

Training

InfoWatch arranges Training courses for companies that use our software products and even provide certification at the end of training. Specialists certified by InfoWatch have the full range of knowledge required to effectively implement and maintain InfoWatch’s solutions for your company.